The journey toward Customer delight

Customer Delight we aim to provide efficient services at all times by putting proper processes and resources in place and providing better Response Time (RT) and Down Time (DT) above industry standards to ensure that we exceed customer expectations thereby achieving Customer Delight.

Our Service


The Online Support Portal is your one-stop shop with comprehensive information covering all products, systems and services in the fields of automation and drives as well as for the process industry.

Technical and Engineering Support makes sure you are in good hands – whatever your requirements – from project start to finish with support services covering such topics as prototype development.

Information and Consulting Services support you in selecting products and systems for efficient industrial plants. The services cover the topics of planning, consulting and concepts and include product briefing, application support, configuration checks and industrial security in the production process.

Toll Free Number (India) : 1800 425 7151 

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To have a system in place to provide need based periodic training to service personnel to regularly hone their skills and update knowledge. Technical Services to ensure that all service personnel are in a position to service all equipment’s and they understand the software, hardware and maintenance operations and Reagent utilization and the complete process associated with testing of Reagents


  • Toll Free Number (India) 1800 425 7151


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